ITPM - Voice or Telecom or Call Center
Company: Disability Solutions
Location: Herndon
Posted on: May 3, 2024
Job Description:
Job Description We are looking for a Project or Program Manager.
This is a big project that has a lot of work in Telecom or Voice so
that type of background would be ideal. Call Center experience
could work tooNo Cloud experience is required, but you will get
it!!We are looking for an experienced Program Manager to join our
technology-based program supporting a key government customer. This
program will deliver engineering services for network
infrastructure as well as sophisticated enterprise computing
infrastructure including end-point devices, data center hosted
servers, multi-Cloud services as well as virtualized applications,
and storage systems. Enterprise Computing Engineering services
include modern application technology including containerized
solutions with orchestrated workflow that function both on customer
premise, and via remote Cloud services. Network infrastructure
engineering services are comprised of core infrastructure, voice
and video engineering, field engineering, application management
and development for networks, network analytics, firewalls, network
access controls and bandwidth service delivery. This is a fast
paced, challenging, and rewarding experience in which you are able
to provide solutions on one of the most complex and high profile
programs within this community.ABCRequired Education, Experience, &
Skills We are looking for an experienced IT Program Manager to join
our technology-based program supporting a key government customer.
This program will deliver voice engineering services for voice
infrastructure, as well as, first article and life cycle
engineering and standard development for multiple voice systems and
the call center automation systems. Data Voice Video services
include voice system architecture, Tier 4 O&M support for all
voice systems, Assessment & Authorization (A&A), major system
upgrades, dial plan management and routing controls, operating
configuration standards, call center development and implementation
and management of circuits. Voice engineering services are
comprised of core infrastructure, voice and video engineering,
field engineering and system management. This is a fast paced,
challenging, and rewarding experience in which you are able to
provide solutions on one of the most complex and high-profile
programs within this community.We are looking for Program Managers
to manage IT projects ranging from simple to complex engineering
solutions using PMF and Agile methodologies while collaborating
with mission partners. The government customer requires skilled PM
professionals to help manage solutions including office
renovation/relocation, software/hardware procurement while
completing projects on time and within budget.We are actively
seeking a candidate that have a minimum of 11 years' experience.
Bachelor's or Master's Degree are preferred in one or more of the
disciplines described below where specific skills and
responsibilities may include the following:
- Use PMF and Agile methodologies to manage projects leveraging
Primavera, JIRA, ESP, ServiceNow and other enterprise tools
- Oversee sprint planning, utilize gathered and analyzed
technical information and perform daily Agile scrum
- Maintain individual project schedules and schedule
forecasts
- Serve as programmatic liaison to the sponsor; maintains
enterprise sponsor contacts to ensure conformity to all contractual
obligations
- Must possess strong interpersonal skills with tact as they
collaborate with technical resources, engineering, developers,
mission partners and senior officers
- Formulate outcome and performance based tasking that leverages
program control systems including, but not limited to EVMS and
related program control methodologies
- Provide technical and financial reports in order to document
progress for the enterprise sponsor
- Maintain individual project schedules and schedule
forecasts
- Manage and ensure all project issues are resolved promptly to
avoid negative impact to the budget or schedule
- Autonomous approach that provides guidance and leadership to
the sponsor and their management stakeholders
- May manage the program staff directly or through assigned task
order leads upon task order awards.
- Provide communication that leads to the understanding of
deadlines, assignments and objectives across all enterprise
stakeholders
- Identify risks and documents program progress including
implementation, time lines, issues, risks, quality and successes
measures to meet contractual requirements
- Develop, maintain, and implement a Program Management Plan that
supports a Work Breakdown Structure (WBS) and guides the
performance of functional activities performed on the
ProgramPreferred Education, Experience, & Skills
- PMP, Agile, ITIL or other related Certifications
- Quality processes including ISO, Six Sigma, CMMi
- Familiarity with service catalog, IT Gateway, ESP, PET, PCAS,
AutoCAD, JIRA, and Primavera
- Expertise and knowledge in first article and life cycle
engineering
- Strong track record of understanding and interest in current
and emerging technologies
- Creating and managing a shared pool of internal and subcontract
resources
- Experience working with the governmentPay InformationFull-Time
Salary Range: $140690 - $239140Please note: This range is based on
our market pay structures. However, individual salaries are
determined by a variety of factors including, but not limited to:
business considerations, local market conditions, and internal
equity, as well as candidate qualifications, such as skills,
education, and experience. Employee Benefits: At BAE Systems, we
support our employees in all aspects of their life, including their
health and financial well-being. Regular employees scheduled to
work 20+ hours per week are offered: health, dental, and vision
insurance; health savings accounts; a 401(k) savings plan;
disability coverage; and life and accident insurance. We also have
an employee assistance program, a legal plan, and other perks
including discounts on things like home, auto, and pet insurance.
Our leave programs include paid time off, paid holidays, as well as
other types of leave, including paid parental, military,
bereavement, and any applicable federal and state sick leave.
Employees may participate in the company recognition program to
receive monetary or non-monetary recognition awards. Other
incentives may be available based on position level and/or job
specifics.About BAE Systems Intelligence & Security BAE Systems,
Inc. is the U.S. subsidiary of BAE Systems plc, an international
defense, aerospace and security company which delivers a full range
of products and services for air, land and naval forces, as well as
advanced electronics, security, information technology solutions
and customer support services. Improving the future and protecting
lives is an ambitious mission, but it's what we do at BAE Systems.
Working here means using your passion and ingenuity where it counts
- defending national security with breakthrough technology,
superior products, and intelligence solutions. As you develop the
latest technology and defend national security, you will
continually hone your skills on a team-making a big impact on a
global scale. At BAE Systems, you'll find a rewarding career that
truly makes a difference.Intelligence & Security (I&S), based
in McLean, Virginia, designs and delivers advanced defense,
intelligence, and security solutions that support the important
missions of our customers. Our pride and dedication shows in
everything we do-from intelligence analysis, cyber operations and
IT expertise to systems development, systems integration, and
operations and maintenance services. Knowing that our work enables
the U.S. military and government to recognize, manage and defeat
threats inspires us to push ourselves and our technologies to new
levels. Our Commitment to Diversity, Equity, and Inclusion:At BAE
Systems, we work hard every day to nurture an inclusive culture
where employees are valued and feel like they belong. We are
conscious of the need for all employees to see themselves reflected
at every level of the company and know that in order to unlock the
full potential of our workforce, everyone must feel confident being
their best, most sincere self and be equipped to thrive. We provide
impactful professional development experiences to our employees and
invest in social impact partnerships to uplift communities and
drive purposeful change. Here you will find significant
opportunities to do meaningful work in an environment intentionally
designed to be one where you will learn, grow and belong.BAE
Systems is committed to hiring and retaining a diverse workforce.
We are proud to be an Equal Opportunity Employer, making decisions
without regard to race, color, religion, sex, sexual orientation,
gender identity, gender expression, marital status, national
origin, age, veteran status, disability, or any other protected
class.
Keywords: Disability Solutions, Centreville , ITPM - Voice or Telecom or Call Center, IT / Software / Systems , Herndon, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...